Our #1 priority here at Sandy Leaf Farm is your success in making our kits. That means we're here to help you at every step of the way, with a lifetime of email support and access to our constantly improving help centre. If necessary, we will also send out more ingredients if you used up the ones which came with your kit.
The small print:
1. We reserve the right to limit the amount of replacement ingredients or support provided if we feel that the guarantee is being abused. We also may ask for proof of purchase or ownership of a Sandy Leaf Farm Kit.
2. The guarantee only covers support associated with a Sandy Leaf Farm kit.
3. The guarantee covers replacement ingredients and support from the Sandy Leaf Farm team, and does not cover refunds of the purchase price of the kit or any associated shipping costs or import fees.
4. We are not liable for the loss of any other ingredients purchased or expenses incurred as a result of unsuccessful attempts at using our kits.
5. The guarantee does not affect your statutory rights.
6. We reserve the right to modify or void the guarantee at our discretion.