Delivery information

You’ll find answers to loads of questions about delivery on this page. If you have any other questions, visit our Help Center.  

United Kingdom

All our delivery times include a 1 day handling time, which is why we're unable to offer a next day delivery service.

For our free domestic shipping all our orders are sent out by Royal Mail 48.

• Free shipping - Royal Mail 48 – 3-5 working days
• Faster - Royal Mail 24 - 2-3 working days
• Tracked - Royal Mail Tracked 24 - 2-3 working days 

If you need your kits urgently then we have a selection of our kits available on our Amazon Storefront, all of which should have options for next day delivery.

Deliveries to EU countries

Now the UK has left the EU it is possible that any orders delivered to EU countries will incur customs charges levied. As the cost of our kits are well below the threshold for paying customs charges it's not likely to be an issue for most deliveries, but it may be worth checking with your country's postal service or tax office if you're planning on placing a larger order.

International 

We are more than happy to ship our kits anywhere in the world. We think we have very reasonable shipping rates, particularly when combining postage. We have delivered kits to hundreds of happy customers across the world including the USA, Canada, Australia, Japan, Thailand and all over Europe. As with any international purchase we will not be responsible for any tax or customs issues, however this has not been an issue with our deliveries in the past.

To keep our international shipping rates low we send all our items by Royal Mail Airmail, a fast but untracked service. 

• Western Europe within five working days
• Eastern Europe within seven working days
• Rest of the world in seven to ten working days.